Waterlogic’s commitment to a sustainable future
Every day we drive change through our own organisation and the communities we touch with the goal of acting in the best interests of people and the environment. Our commitment to Environmental, Social and Governance (ESG) aligns our business values whilst embedding responsible and ethical principles into everything we do.
Reducing the environmental impact of our goods and services
Finding solutions to using less water and energy, producing less waste and developing sustainable products that continue to use finite resources in an efficient way for the longest time, is our aim. We strive to reduce the environmental impact right across the supply chain, from design, manufacturing, distribution, installation, servicing, maintenance, refurbishment and end of life, to managing the carbon footprint of our offices. We are proud to conform to the ISO 14001:2015 Environmental management systems (EMS) standard, underlining our serious commitment to managing our environmental responsibilities in a systematic manner.
How we did in 2021
100%
recyclable, non-toxic & non-hazardous materials used in the production of our dispensers
36,881 tCO<sub>2</sub>e
saving by switching to R600a refrigerant gas in our dispensers (2017-2021)
90%
LED lamps in China factory replacing harmful mercury fluorescent lighting
34.8 tCO<sub>2</sub>e
equivalent saving through central European distribution network
27,350
dispensers refurbished and given a new lease of life (+26%)
19.4 tCO<sub>2</sub>e
saved on route optimisation (129,000 miles) in UK, Australia and U.S.
100%
climate-neutral parcel shipping in Germany
10-15 years
lifespan of reusable plastic pallets, replacing wooden ones
1.5m litres
of washing water saved in new bottling plant
Driving customer change for more responsibly sourced water
We have gone out of our way to help our customers remove the reliance on single-use plastic, reduce water and energy consumption, eliminate emissions from unnecessary plastics manufacturing and transportation, and limit waste. Care for the planet and its most precious resource runs through everything we do. We are continually working to reduce the negative impact we have on the natural world, as well as providing the tools for our customers to do the same.
How we did in 2021
25.2 billion
single-use plastic bottles saved from landfill and oceans
1 million
refills recorded alone by Waterlogic customer DPD (by May 2021)
30 million
single-use bottles removed from the hospitality chain every year
4,000+
trees planted in partnership with Ecologi
25 million
paper cone cups sold globally in 2021 (1 million in 2020)
3 more
customers awarded the Oceansaver accolade for their commitment to plastic reduction
Supporting consumer health and well-being through hygienic certified workplace solutions
We have always taken the provision of safe drinking water seriously. Access to potable water in the workplace is a right; it's vital for human health and well-being. Helping consumers access good quality hydration whilst achieving the highest standards of hygiene has remained a key focus for Waterlogic in 2021. We have continued to build upon our range of solutions to provide unrivalled purity and security to guarantee total peace of mind for our consumers across the world.
How we did in 2021
99.999%
effective against COVID-19 proving Firewall® technology safeguards the health of millions of users
2 products
launched to enhance well-being and safety in the workplace; air purification and hand sanitisers
1st bespoke
Purezza Petalosa bottle launched offering peace of mind cleanliness for the hospitality sector
Launch of
own autonomous infrared technology for touchless, hygienic dispensing
Essential
range of hygiene-related consumables and accessories launched to meet demand of hygiene products
4.4 stars
'Excellent' TrustPilot customer satisfaction average rating in USA, France, Australia and UK (+22%)
Building a rewarding and supportive culture of inclusion, diversity and well-being
The real fuel and energy behind Waterlogic’s growth and success comes from our people. Our people don’t just work for Waterlogic, they are Waterlogic. They’re what make our company great. We care about our employees’ health and well-being and we care about creating a vibrant and rewarding working environment that allows them to thrive. We practise an employee-focused culture where everyone is valued as an individual, has equal access to opportunities and is rewarded for their contributions to others and to the business.
How we did in 2021
23
trained Mental Health First Aiders appointed to support employee mental well-being and provide access to help
230
UK employees visit Wellness Area for advice and tips on leading a positive, healthy lifestyle
482
UK employees sign-up for Employee Assistance Programme access to advice and helplines
1,005
Australian employees view ‘In This Together‘ self-help modules providing tips to support mental well-being (+ 5%)
50%
gender pay gap improvement from 14.7% to 5.4% male/female difference
75%
of new senior management appointments in the UK are female
86%
of sites have a diversity policy
20
Kickstart placements opened in the UK for young at risk of long term unemployment
1,200
dispensers refurbished by people with disabilities
Investing in our people and engaging in effective communication
Employee training, renumeration parity and good communication have been essential tools for Waterlogic in achieving productivity and maintaining strong trusting working relationships with our employees. This has been particularly important since the COVID-19 outbreak initially forced many people temporarily out of work or working remotely. We have invested time and energy into delivering clear lines of communication and ways to engage, and we remain committed to contributing toward a future our employees deserve.
How we did in 2021
24
employees trained through our Emerging Leaders and Business Leaders programmes
250
total attendees from around the world for three virtual sales and leadership workshops
79%
increase in employee retention resulting from Waterlogic University in the U.S.
1,600
average visits per month for global intranet-style platform
2-way
‘People Forum‘ instrumental in establishing initiatives including advising on sustainability and diversity issues.
720 employee
contracts harmonised to ensure pay and benefit parity across the UK workforce
Giving back to the community and making a real difference
There is no doubt the last couple of years have been a testing and challenging time for us all. However, in the midst of adversity have emerged some moments of pride for Waterlogic, as the generous community spirit of our employees continued to make a real difference to those in need around the world.
How we did in 2021
10,000
canned items collected and donated to local U.S. food banks through casual clothing Friday
5,000 €
donated by Waterlogic Germany to help charity Dig Deep provide PPE equipment for key workers in Kenya
4,180 litres
of drinking water supplied to Afghan refugees in temporary living accommodation
£497,000
raised in 10 years through UK sales in support of the Make-A-Wish Foundation for young people fighting life-threatening conditions (up to end 2021)
727 days
volunteering to be supported in the UK in 2022 as a result of the ‘Volunteer Day’ programme introduced in 2021
Ensuring effective oversight through sound corporate governance and measurement
The operational and ultimate responsibility for the commitment to our ESG principles lies with Waterlogic’s Executive Management Team (EMT). The EMT govern and annually monitor and review compliance to company policies and relevant legislation to meet new business areas to ensure the Group continues to comply and identify areas in need of improvement.
How we did in 2021
95% sites
monitoring compliance with policies and procedures (72% in 2020)
27% sites
with ISO 14001 certificates (26%)
100% sites
compliant with local environmental regulations (95%)
84% sites
with an anti-corruption procedure or policy for suppliers (68%)
68% sites
with an independent anti-corruption procedure or policy (53%)
100% sites
With a code of ethics (95%)
39% of employees
engaging in training/professional development
100% sites
with health and safety policy (95%)
“The pioneering story of our 30-year journey as Waterlogic has been driven by our endeavour to bring safe and sustainable hydration to everyone, everywhere, and to treat people and the wonderful world we inherited with the utmost respect and dignity. I’m extremely proud to say that these values have defined who we are, and they remain the bedrock of our company purpose and culture today.
I’m incredibly proud of the integrity, resilience and diligence of everyone that works for Waterlogic. Our people have been critical to our success. A big thank you to all our employees for making our company a great place to work and for embedding responsible and ethical principles into everything they do, every single day."Jeremy Ben-David
Founder and Group CEO Waterlogic
Thirsty for change and hungry for action
The driving forces behind achieving our purpose focus on our own contributions and helping other to achieve theirs. Remembering these guiding principles every day helps us to drive change through our own organisation and the communities we touch, to act with the best interests of people and the environment in everything we do:
- Working to achieve significant positive environmental and social impacts helping our communities deliver against Environmental, Social and Governance (ESG) ambitions.
- Creating awareness within our communities of the societal and environmental effect of operations and how they can work towards mitigating harm.
- Improving our own efficiencies to minimise the use of materials, energy consumption, waste and pollution generation.
- Enabling employers to establish a better workplace providing safe and essential hydration to their people in the most sustainable and responsible way.
Find out more about what makes Waterlogic tick.