Waterlogic’s commitment to a sustainable future
Every day we drive change through our own organisation and the communities we touch with the goal of acting in the best interests of people and the environment. Our commitment to Environmental, Social and Governance (ESG) aligns our business values, purpose and strategy with the needs of all our stakeholders, whilst embedding responsible and ethical principles into everything we do.
We have set two ambitious sustainability targets from our 2020 baseline, which are linked to our financing.
Reduce carbon emissions by 2.5%
2.5% annual reduction of Scope 1 and 2 carbon emissions (on-site use of liquid fuel and gas, use of fuel in owned vehicles, use of grid and renewable energy)
Reduce single-use plastic by 1 billion bottles
1 billion annual reduction in the number of single-use plastic bottles consumed by championing consumer change and growing the net installation of mains-fed dispensers
Reducing the environmental impact of our goods and services
Finding solutions to using less water and energy, producing less waste and developing sustainable products that continue to use finite resources in an efficient way for the longest time, is our aim. We strive to reduce the environmental impact right across the supply chain, from design, manufacturing, distribution, installation, servicing, maintenance, refurbishment and end of life, to managing the carbon footprint of our offices.
recyclable, non-toxic & non-hazardous materials used in the production of our dispensers
saving by switching to R600a refrigerant gas in our dispensers (2017-2020)
LED lamps in China factory replacing harmful mercury fluorescent lighting
saving in components and freight by meeting demand through stock held
dispensers refurbished and given a new lease of life (+9%)
saving in UK by rerouting service visits and taking on electric vehicles
climate-neutral parcel shipping in Germany
wooden pallets replaced with recyclable plastic alternatives, reusable for up to 15 years (2017-2020)
of washing water saved in new bottling plant
Driving customer change for more responsibly sourced water
We have gone out of our way to help our customers remove the reliance on single-use plastic, reduce water and energy consumption, eliminate emissions from unnecessary plastics manufacturing and transportation, and limit waste. Care for the planet and its most precious resource runs through everything we do. We are continually working to reduce the negative impact we have on the natural world, as well as providing the tools for our customers to do the same.
single-use plastic bottles saved from landfill and oceans
refills recorded in supermarkets, train station and delivery depot
single-use bottles removed from the hospitality chain (up to and including 2020)
biodegradable and compostable cups increase in customer demand (7%)
increase of customer plastic cup recycling scheme
awarded the Oceansaver accolade for their commitment to plastic reduction
Supporting consumer health and well-being through hygienic certified workplace solutions
We have always taken the provision of safe drinking water seriously. Access to potable water in the workplace is a right; it’s vital for human health and wellbeing. Helping consumers access good quality hydration whilst achieving heightened safety in the workplace to reduce the spread of germs was a key focus for Waterlogic in 2020. With the advent of COVID-19, we developed a range of solutions to provide unrivalled purity and security to guarantee consumer peace of mind.
effective against COVID-19 proving Firewall® technology safeguards the health of millions of users
for Purezza and Billi launched with Firewall offering hospitality and healthcare workplaces more peace of mind
bespoke Purezza Petalosa bottle launched offering peace of mind cleanliness for the hospitality sector
foot pedals supplied to customers globally for hands-free dispenser operation to support hygiene in the workplace
range of hygiene-related consumables and accessories launched to meet demand for hygiene products
‘Excellent‘ TrustPilot customer satisfaction rating achieved in the UK
Building a rewarding and supportive culture of inclusion, diversity and well-being
The real fuel and energy behind Waterlogic’s growth and success comes from our people. Our people don’t just work for Waterlogic, they are Waterlogic. They’re what make our company great. We care about our employees’ health and well-being and we care about creating a vibrant and rewarding working environment that allows them to thrive. We practise an employee-focused culture where everyone is valued as an individual, has equal access to opportunities and is rewarded for their contributions to others and to the business.
Mental Health First Aiders appointed to support employee mental well-being and provide access to help
UK employees visit Wellness Area for advice and tips on leading a positive, healthy lifestyle
UK employees sign-up for Employee Assistance Programme access to advice and helplines
Australian employees view ‘In This Together‘ self-help modules providing tips to support mental well-being
gender pay gap improvement from 14.7% to 7.1% male/female difference
male/female managerial promotions in Australia
have a diversity policy
Kickstart placements opened in the UK for young at risk of long term unemployment
dispensers refurbished by people with disabilities
Investing in our people and engaging in effective communication
Employee training, renumeration parity and good communication have been essential tools for Waterlogic in achieving productivity and maintaining strong trusting working relationships with our employees. This has been particularly important since the COVID-19 outbreak forced many people temporarily out of work or working remotely. We have invested time and energy into delivering clear lines of communication and ways to engage, and we remain committed to contributing toward a future our employees deserve.
employees attended workshops designed to increase knowledge and skills during furlough
Up to 100
people joined restart sessions designed to help salespeople succeed in the changed landscape
visits to new intranet- style communication platform achieved in Q4 bringing employees from around the world together
from achieving a Best Companies ‘one to watch‘ accreditation for high levels of workplace engagement
‘People Forum‘ established to ensure people with different roles have a voice to help shape initiatives
employee contracts harmonised to ensure pay and benefit parity across the UK workforce
Giving back to the community and making a real difference
There is no doubt that 2020 has been a testing and challenging time for us all. However, in the midst of adversity have emerged some moments of pride for Waterlogic, as the generous community spirit of our employees continued to make a real difference to those in need around the world.
dispensers installed free at NHS Nightingale Hospital London, providing COVID secure water for patients and key workers
members of Kenya’s Kapsiongo community benefit from 2019 fundraising with washing facilities installed to help fight COVID-19
donated in support of Beyond Blue’s charitable work on mental health in the workplace
raised through UK sales of bottles and dispensers in support of the Make-A-Wish Foundation for young people fighting life-threatening conditions (up to end 2020)
volunteering supported in the UK in 2021 as a result of employees volunteering their own time and services during the pandemic
Ensuring effective oversight through sound corporate governance and measurement
The operational and ultimate responsibility for the commitment to our ESG principles lies with Waterlogic’s Executive Management Team (EMT). The EMT govern and annually monitor and review compliance to company policies and relevant legislation to meet new business areas to ensure the Group continues to comply and identify areas in need of improvement.
with environmental policies (+15%)
with ISO 14001 certification (+1%)
compliant with local environmental regulations (0%)
with an approved anti-corruption procedure (-1%)
with an anti-corruption procedure or policy for suppliers (+8%)
with a code of ethics (0%)
compliant with local labour regulations (-5%)
with health and safety policy (0%)
“For almost 30 years now we have looked to achieve the very best way of hydrating people without causing harm to human health or damage to the environment. As the plight of the planet and the health of its global population has reached tipping point, we continue to pioneer new ways of ensuring that we uphold our promise of safe, sustainable water for everyone, delivered in the most responsible and ethical way.
We are a robust company with dedicated and experienced people, very solid foundations, a strong balance sheet and committed shareholders. We have done our utmost to come through the crisis in good shape whilst upholding the environmental and social values that are dear to us. We look forward to building on the foundations we have established towards a better future for everyone.”
Founder and Group CEO Waterlogic
The driving forces behind achieving our purpose focus on our own contributions and helping other to achieve theirs. Remembering these guiding principles every day helps us to drive change through our own organisation and the communities we touch, to act with the best interests of people and the environment in everything we do:
- Working to achieve significant positive environmental and social impacts helping our communities deliver against Environmental, Social and Governance (ESG) ambitions.
- Creating awareness within our communities of the societal and environmental effect of operations and how they can work towards mitigating harm.
- Improving our own efficiencies to minimise the use of materials, energy consumption, waste and pollution generation.
- Enabling employers to establish a better workplace providing safe and essential hydration to their people in the most sustainable and responsible way.
Find out more about what makes Waterlogic tick.